Our Service Level Agreements can be customised to suit your business and assist with your IT budget due to the capped cost.
Using a telephone line and a modem or through the Internet and dialling into your computer system.
Remote access and a virtual private network connection through the Internet combined is everything you need to work from home
A VPN (Virtual Private Network) is a closed and secure Internet connection between different office locations and/or user locations. No other Internet users can access the connection.
We can take care of all your I.T. projects. We are there to give you reliable advice or a second opinion about your computer system.
You will receive a management report on the status of your server(s) and or network. These reports enable us to inform you of any problems and take preventative actions on your request.
A fully detailed report with the current status and recommendations and costs will be provided.
We will provide a full image backup on CD or DVD for servers, workstations and laptops. This will allow you to restore your system completely, with Windows and all programs installed and configured. In addition you will still need to restore the latest data from your data backup.
We have an extensive collection of software and drivers on CD’s or DVD’s and access to all Microsoft security and software updates through our Microsoft Technet subscription. For larger networks we can create a Microsoft update server (collects all updates for Microsoft Windows/Office and distributes it to the workstations). This service can be a real timesaver as it can take you hours to download large software updates.
Will you still be able to run your business if a disaster strikes? For example floods, storms and fire. Business disaster recovery and contingency plans can be as simple as a single sheet with instructions or as complicated as a complete manual.